Frequently asked questions visual.

Got Questions? We’ve Got Answers.

Frequently Asked
Questions

Answers about our services, pricing, process, and who we work with.

Straight Answers to Real Questions

Everything Owners Ask
Before Working With Us

Why is it called Lovable Gazelle?

Honestly, it’s a cool name with a cool logo, and I spent the money to register it as a trademark. It’s different, it stands out, and it gets people asking questions. That’s exactly the kind of brand power we help others build. The gazelle represents speed and agility. The lovable part reflects our personality. We tell the truth, we show up with heart, and we back it up with real strategy. Black and hot pink are part of our identity, and we own it.

Can you help me if I’m not in Florida?

Yes. We work with businesses across the U.S. through video calls and shared tools.

How do I get started?

Book a free 15-minute Fit Call. We discuss your website, current tools, and priorities. If a deeper review makes sense, the Website Foundation Audit ($799) gives you a written plan.

Do you help with social media or ads?

Yes. We start with the Ads Readiness Review before recommending spend. If the path is ready, we can help manage paid ads through accounts you own. If the path is not ready, we tell you what to fix first. Your ads should support a real lead path, not just create more noise.

I’m not very tech-savvy. Can you still help me?

Yes. You do not need to talk like a developer. You need to know what you own, what is broken, what matters, and what happens next. We explain the technical pieces in plain English and keep the decisions tied to the business.

Can you help me build a price book or service menu?

Yes. We can help organize your services, pricing information, and quoting process. We agree on the scope with you before building it.

What’s your background in this industry?

Will has spent 20+ years building websites and digital systems for national brands and local businesses. He also works in plumbing. Ali handles operations and client success. Read more about Will and Ali.

What services do you offer?

We build WordPress websites, workflow automation, internal tools, and practical AI systems. We also help with marketing and paid ads when the website and follow-up are ready. The Website Foundation Audit identifies what to keep, connect, buy, or build.

What types of businesses do you work with?

We work with owner-led businesses, including plumbers, HVAC companies, and electricians. The fit depends on the work, your team, and whether we can give the project the attention it needs.

Do you only work with plumbers?

No. Plumbing is familiar territory, but we also work with HVAC teams, electricians, other service businesses, and agency partners.

How long does it take to see results?

Timing depends on the starting point and scope. Copy or contact-path fixes may be quick. Websites, integrations, and search visibility need more time. We agree on milestones before work begins.

What does a typical engagement look like?

It starts with a free 15-minute fit call. If we’re a match, the Website Foundation Audit ($799) maps your current tools, bottlenecks, and priorities. You get a clear recommendation on what to keep, connect, buy, or build. The $799 is credited in full toward a $5,000+ Build or Deploy agreement signed within 30 days of your findings call.

How much do your services cost?

The Website Foundation Audit is $799. It is credited in full toward a $5,000+ Build or Deploy agreement signed within 30 days of your findings call. Monthly partnerships start at $3,500 and step down once your systems are stable. We work best with owner-led businesses ready to invest in systems they own. The best way to figure out what makes sense is to check out our pricing page or book a call so we can talk through your situation.

Ready to Modernize Your
Business?

Tell us what needs fixing. We will discuss the work and whether we are a good fit.

✓ Long-term partnerships built on results

✓ Direct access to Will & Ali, not junior staff

✓ Custom strategies, never cookie-cutter